Privacy policy


Privacy Policy

Effective Date: 20th September 2025

At Fortune, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us at fortunedishwashing.com. By using our website, you agree to the terms of this policy.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Processed securely via our payment partners (we do not store full card details).
  • Order Details: Products purchased, order history, and transaction details.
  • Device Information: IP address, browser type, and cookies to improve your shopping experience.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Communicate with you about your purchases, returns, or inquiries.
  • Improve our website, services, and product offerings.
  • Send you promotional offers, discounts, or updates (you can opt out anytime).
  • Comply with legal, regulatory, or security requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Shipping companies, payment gateways, and IT partners who help us run our store.
  • Legal Authorities: If required to comply with law, regulation, or government request.

4. Data Security

We use industry-standard security measures to protect your personal data. However, no online system can be guaranteed 100% secure. We recommend safeguarding your account credentials at all times.

5. Cookies

Our website uses cookies to improve your browsing experience, remember preferences, and analyze website performance. You may disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request details of how your data is being used.

To exercise these rights, contact us at care@fortunedishwashing.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:
📧 care@fortunedishwashing.com
📞 011-41038373

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